Cancellation and Refund Policy

This policy explains how you can cancel your RankAnalyze subscription and how refunds are handled. RankAnalyze is operated by Rankanalyze, a sole proprietorship based in Gurgaon, Haryana, India.

1. Free plan

Our Free plan requires no payment method and carries no charges, so there is nothing to cancel or refund on it.

2. Cancelling a paid subscription

You can cancel your paid subscription (Starter or Pro) at any time from your account dashboard, or by emailing hello@rankanalyze.com. When you cancel:

• Your subscription remains active, with full access to your plan's features and credits, until the end of the billing cycle you already paid for.
• It will not renew or be charged again after that.
• You will not be billed a separate "cancellation fee."

3. Refunds

Because credits and usage limits reset and are consumed over the course of each billing cycle, we generally do not offer refunds or credits for partial subscription periods, unused credits, or "I changed my mind" cancellations.

We will consider a refund on a case-by-case basis if:

• You were charged in error or charged more than once for the same billing cycle (duplicate charge)
• A verified technical failure on our side prevented you from using the Service for a significant part of the billing cycle

To request a refund under one of these circumstances, email hello@rankanalyze.com within 7 days of the charge, with your account email and the reason for the request. We aim to respond within 5 business days.

4. How refunds are processed

Approved refunds are issued to the original payment method used at checkout, through Paddle.com Market Limited ("Paddle"), our payment provider and merchant of record. Depending on your bank, a refund may take a number of business days to appear on your statement after we initiate it.

5. Plan downgrades and upgrades

If you upgrade mid-cycle, the new plan's credits and limits apply going forward; we do not retroactively refund the difference on the plan you're moving from. If you downgrade, the change takes effect at the start of your next billing cycle.

6. Failed or disputed payments

If a payment fails or is disputed (chargeback) with your bank or card issuer, we may suspend access to paid features until the matter is resolved.

7. Contact us

Questions about cancellations, billing, or refunds? Email hello@rankanalyze.com — see also our Terms and Conditions and Pricing.

Draft notice: This page was updated 2026-10-12 to reflect Paddle as the live payment provider and the sole-proprietorship business details, using a standard no-partial-refund default that has not been reviewed by a lawyer or finalized as a business decision. Confirm this refund approach matches what you actually intend to offer, and have it reviewed by a qualified professional before relying on it.